Shipping & delivery

Digital artworks

Digital files are delivered to your gallery page within a few hours of order confirmation. We'll send an email when your collection of 10 designs is ready. After you choose your favorite, the high-resolution file appears in the same gallery for download.

Canvas prints

Canvas orders include free worldwide shipping. Production starts once you select your favorite design from the gallery. Your canvas is printed at the print lab closest to you, so it ships locally rather than crossing borders.

Estimated delivery: 5-9 business days from the moment you select your favorite design. This includes 1-2 business days of production plus local shipping. Some remote destinations may take longer.

Digital artworks have no wait, they are ready in your gallery to download the same day.

Tracking

When your canvas ships, we send a tracking link by email. You can also check status anytime on the order tracking page.

Customs & duties

For orders outside Türkiye, the recipient is responsible for any applicable customs duties or import taxes. We declare the actual order value on the shipping documents.

Damaged in transit?

It happens, rarely. If your canvas arrives damaged, send a photo to destek@sillua.com within 7 days and we'll reproduce and reship at no cost.